Question of the Week – a Cheer Partners Panel
Here at Cheer Partners, we value every employee’s voice and opinion. Our belief in sharing knowledge and helping each other grow has manifested itself in our regular blog series. Every member of the Cheer team has the opportunity to write their own pieces as frequently as possible and share them both internally and across our sites.
For the month of January, we have decided to create our own Cheer Panel with the leadership team. This is an opportunity to ask our Managing Partner and Directors the questions that are inspiring them as we enter a new month, new year and new decade! 2019 was a year of immense growth for our organization; now is the perfect time to reflect on what 2020 can bring!
What’s your favorite piece of advice for people trying to affect positive change to the Employee Experience?
Lisa: Listen to your employees. Create programs that help you keep your talent engaged and be daring enough to change the way they experience work.
Cat: It has to begin with measurement. Once you know where you are, then you can plan in accordance to what your employees are looking for. Focus groups, Cultural DNA assessments and the like all play a role in creating the foundation for a successful strategy.
Carrie: Take a step back and look at the experience from the other person’s point of view. For example, if you are developing an onboarding program for new employees, but have been with the company for a decade, you need to consider what it is like to not know where anything is, how the organization is structured or what you need to succeed. You should survey recent hires and the departments that support onboarding to find the points they receive positive feedback on and the potential pain points of the process.